Last Updated: 25 Jun 2025

This Privacy Policy explains how BitNexus Solutions (“we,” “us,” “our”) collects, uses, and protects your personal information. By accessing our website or using our digital products and services, you agree to the terms outlined in this policy. Please read it carefully to understand how we handle your data.

📥 Information We Collect

1. Personal Information:

We collect personal data that you voluntarily provide when placing an order or reaching out to us, such as:

• Full Name

• Email Address

• Phone Number

• Billing and payment details

2. Non-Personal Information:

To improve our services and website performance, we may automatically collect technical information including:

• Browser type and version

• Device type and operating system

• IP address

• Usage patterns and behavior on our website

🔧 How We Use Your Information

We use the collected information to:

1. Deliver Our Services:

• Process your orders

• Send you purchased digital products

• Generate invoices and payment confirmations

2. Customer Support:

• Respond to your inquiries and issues

• Offer technical assistance and replacements if needed

3. Marketing (Only With Your Consent):

• Send promotional emails, offers, and product updates

• You can unsubscribe from marketing communications at any time by clicking the unsubscribe link or contacting us

🔒 Data Security

We implement industry-standard security practices including:

• SSL encryption

• Secure payment gateways

• Restricted access to personal information

However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

🚫 Disclosure of Information

• We do not sell or rent your personal data to third parties.

• We may share your information with trusted third-party service providers (e.g., payment gateways or email systems), strictly for service-related purposes and under confidentiality agreements.

🍪 Use of Cookies

• Our website uses cookies to personalize your experience and analyze website usage.

• You can choose to disable cookies via your browser settings, but some website features may not function as intended.

🔗 Third-Party Links

• Our website may contain links to external websites.

• We are not responsible for the privacy policies, content, or security of these third-party sites.

🧾 Consent

By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy.

🔄 Changes to the Policy

We may update this Privacy Policy from time to time.

• All changes will be posted on this page with an updated effective date.

• Significant updates will be communicated via email or website notifications where appropriate.

📞 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us:

Sales, Technical & General Inquiries
📧 sales@bitnexussolutions.com
🕒 Support Hours: Monday to Saturday | 10:00 AM – 6:00 PM IST

Messages received outside business hours will be addressed on the next working day.